Practices in Staff Stability: What You Do Matters
Make sure your resources are working for you. Learn how to use quality improvement processes for staff stability, the foundation for high quality individualized care. This webinar presents a case study of one nursing home’s journey from instability and contention to a stable work environment that allowed for initiation of person-directed care. It provides guidance on how to drill-down into the data to determine the nature, extent, and root-causes of instability so that interventions to stabilize staffing can be effective. We will share concrete strategies for using financial incentives and organizational practices to spend smart for staff stability. The session will zero in on practices that improve the retention of new employees, including better recruitment, screening, and welcoming. It will share approaches to promote good attendance. And it will describe ways to build a positive chain of leadership among front-line supervisors to create a supportive, high performance work environment.
- Detail a method for analyzing current spending and incentives to ensure that financial resources are supporting organizational goals for staff stability
- List 2 strategies to help organizations take the time to hire right, provide a good welcome for new employees, and promote consistent attendance
- Identify 2 practices that build a positive chain of leadership among front-line supervisors
Cathie Brady, MS, and Barbara Frank, MPA, Co-founders of B&F Consulting, help long-term care residences be better places to live and work. They have each worked in the field for over 30 years, as advocates for residents and guides to leaders. They focus on the how of change to help organizations improve their services and operations. David Farrell, MSW and LNHA has spent his entire career in the long-term care profession. He started as a nursing assistant to earn extra money for college. A nursing home administrator, quality improvement specialist, published author and member of the Pioneer Network Board of Directors, David has inspired long-term care leaders across the country to embrace person-centered care and caring workplace practices.
The live event for this webinar took place on April 27, 2011.