Category Archive for "Feature Webinars"

Sustaining Quality Improvement Gains:  Start with Your Culture

Sustaining Quality Improvement Gains: Start with Your Culture

A group of Elders at Denali Center recently started a Recognition Task Team to celebrate and thank specific staff for the work that they do. One elder shared with a staff member who was having a rough day that she needs to receive, as well as give, and find balance.

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High Engagement = Powerful Improvement Outcomes

High Engagement = Powerful Improvement Outcomes

A couple of weeks ago, you had the chance to take in the power of high engagement in “Community Meetings Deepen Connectedness and Stimulate Growth.”

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Community Meetings Deepen Connectedness and Stimulate Growth

Community Meetings Deepen Connectedness and Stimulate Growth

Park Place Elder Living in Mt. Pleasant, IA has been holding community meetings with all care partners (Elders, employees, and family members) for six years now. For them, it has remained a vibrant and important gathering time for the community which helps them to grow closer and improve life throughout the home.

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Customer Service Driven Therapy

Customer Service Driven Therapy

What do you believe creates a great healing experience for someone who needs short-term care?

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Person-Directed Mouth Care – A QAPI Strategy

Person-Directed Mouth Care – A QAPI Strategy

As conversations about QAPI heat up, it becomes exceedingly clear that person-directed practices are a powerful complement to performance improvement.  Person-directed care actually strengthens efforts to improve clinical practice, aligning further with QAPI guidelines.  Take mouth care, for example.  When

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