For many years companies have pursued great customer service as a competitive strategy. Think the Disney model. Organizations in the health care arena, especially long term care providers, have more recently taken up the same charge. Think “If Disney Ran
Two culture change leaders, The Eden Alternative and the Lifespan-Network’s Wellspring Program, are now one. The official announcement of The Eden Alternative’s acquisition of the Wellspring Program was made last week at the 6th Eden Alternative International Conference. Charlotte Eliopolous, Executive Director of the Wellspring Program, joined Dr. Bill Thomas, co-founder of The Eden Alternative, and me to make the exciting announcement at the opening session of our International Conference in front of more than 350 people from seven different countries.
The Centers for Medicare and Medicaid Services (CMS) has launched a national action plan aimed at reducing the use of antipsychotics by raising public awareness, increasing public reporting, regulatory oversight and research and assistance. The Eden Alternative has responded by launching two new groundbreaking programs to help reduce the off-label use of antipsychotic drugs: Reframing Dementia and Dementia Beyond Drugs.
Receiving constructive feedback is an important ingredient in our personal growth process. We seek feedback out for ourselves and we share feedback with those we are close to. We also search for ways to determine how our growth compares to
There are two webinars left in our three part webinar series featuring Dr. Al Power and his award winning book Dementia Beyond Drugs. Click here to register! In the second part of the series Sept. 28, Dr. Power will focus
Alternative Approaches to Care and Well-Being: Two Success Stories Alternative therapies and approaches to care can significantly enhance person-directed care practices. Those committed to shifting the culture of care understand the importance of quality of life and maximizing one’s potential
There is a new book out called Creative Approaches in Dementia Care edited by Hilary Lee (President of Dementia Care Australia) and Trevor Adams (University of Surrey, U.K.), this book contains a dozen chapters describing the use of art, music,
Providence Horizon House, Anchorage, Alaska Providence Horizon House in Anchorage, Alaska, renewed their Eden Registry status on April 20, 2011. This home provides assistance to elders living in apartments or one of two cottages for people with Alzheimer’s disease or
The conference calls covering Milestone 1 in the Path to Mastery are beginning to quicken pace as more and more Eden Alternative Registry homes complete this process. We continue to learn from the experiences of you, the experts, every day.