Terms & Conditions

Product Availability and Display

Availability of merchandise may vary on this site. Some featured items may be available only in limited quantities or only while supplies last. We are not responsible for the display of any color, texture or detail of our products on your computer screen and cannot guarantee the accuracy thereof.

Digital Download products may require the use of an add on such as WinZip to open the files.  Since downloaded products cannot be returned, they cannot be refunded.  Please be sure you have the software to open the files before purchasing.


Product and Site Accuracy

We strive to include accurate and current information on the site. Occasionally there may be information on the site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. In the event a product ordered is no longer available or if the price has increased, we may decline your order or we may contact you to confirm whether you would like to continue with your purchase given the new availability or pricing information.


Return Policy:


Damaged or Defective Items

If you receive a damaged or defective item, please send an e-mail to admin@edenalt.org or call the Eden Alternative Home Office at 585-461-3951.