person-directed language

Mandating increased staffing at nursing homes may seem like a no-brainer. But are more regulations and enforcement – “getting tough” - really the best answer? Patrick Bultema, takes on this question in the latest CEO Spotlight.

That’s how we should view the word ‘facility’. As the queen mother of all dirty words. The F-bomb. Pay attention and you’ll notice it’s still spoken by people in our field constantly. And used by our regulatory agencies. It’s time to eradicate “facility” from our vocabulary.